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Sysfacts AG
Rudolfplatz 3
50674 Cologne
Germany
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hello@sysfacts.com +49 221 670572 0
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Co-Managed Services

Success through partnership!

You don't have the necessary expertise in-house for every IT challenge? Our Co-Managed Services offer the solution. The concept of Co-Managed Services was developed as an ideal complement to your internal resources. Simply book the desired services from our portfolio and our IT experts will take care of your tasks. Demand-oriented, flexible and quite uncomplicated.

Use cases

  • Flexible solutions for IT managers.

  • Intercepting peak loads of your IT team.

  • Expansion of your software business model through services.

  • Depth expertise available on demand for your IT team.

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Relieve your IT and tap new potentials!

The Co-Managed IT concept is designed to support internal IT departments on a needs-based basis and in a spirit of partnership. Our experts see themselves as an "extended workbench" and flexibly absorb workload peaks.

Achieving the best performance together.

  • Cooperative work as one team

    Our system engineers work hand in hand with your IT department and provide measurable relief through proactive collaboration.

  • Request services flexibly

    Through contingencies and an SLA, our experts provide flexible but reliable support to your team. Whether short-term staff shortages or planned upgrades, you can count on us.

  • Cushioning personnel bottlenecks

    To avoid negative effects on the operational business, we are happy to provide flexible support in the event of staff shortages or short-term changes in staff composition.

  • Outsourcing of special tasks

    The strength of an internal IT department lies in deep knowledge of the operational applications. Our infrastructure experts are happy to assist with complex operations such as migrations or infrastructure upgrades.

The flexible addition to your corporate IT!

Frequently asked questions

In this concept, our technicians support internal IT departments in both day-to-day business and technical challenges and integrate themselves as a flexible part of the existing team. Through joint documentation and regular jour fixe, the internal IT management can deploy our specialists as needed and always has full control over all work.

IT departments are often understaffed due to the prevailing shortage of skilled workers and have to support a large number of complex systems. Despite these circumstances, managed services are not always the right answer for every company. That's why we offer the flexibility of a service provider combined with the collegiality and integrity of an internal team.

The CoManaged.IT concept of Sysfacts AG is characterized by the use of selected tools for joint success. To ensure a meaningful and agile support, a common documentation forms the basis of the cooperation. With the help of remote maintenance & monitoring tools infrastructures or individual systems can be pro-actively monitored and managed if necessary.

Read Also:

Co-Managed Services

In times of thin staffing levels, we support customers with demand-oriented co-managed services, thus offering an "extended workbench" on a partnership basis.

Read More

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Any questions? Then write to us! Fill out the form below and one of our Sysfacts consultants will get in touch with you as soon as possible.

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