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Sysfacts
HOW WE WORK

Your team knows the operation.
We bring experience in changing it.

Who decides, who delivers, and when is the environment ready for handover? We agree the project approach with your IT team and the partners involved. Consistent contacts, clear approvals and early training help your team navigate the project.

Three people discussing equipment at Presto Humus
EXPERTS IN INFRASTRUCTURE TRANSFORMATION
EXISTING OPERATIONSFUTURE OPERATIONS
OUR SHARED PATH
  1. 01Assessment
  2. 02Target architecture
  3. 03Build
  4. 04Testing and cutover
  5. 05Handover and hypercare

Do you only need part of this process? We can also support a single decision, take over a planned implementation or look after your existing infrastructure.

BEFORE IMPLEMENTATION

Establish the facts.
Then make the decision.

We assess which solution can be implemented and operated under your conditions. We consider both the target architecture and the path to it: dependencies, available windows and your IT team’s responsibilities.

What needs to change?

We assess existing systems, critical dependencies and business requirements. We include what can sensibly be retained.

Which solution fits?

We compare technical options, investment and future operating effort. We make outstanding assumptions and required tests explicit.

How can it be delivered?

You receive a recommendation covering the sequence, resources and operational impact, so you can decide on the next step.

THE ASSESSMENT OUTCOME

You receive a documented basis for your decision: the existing estate and critical dependencies, assessed options and a recommendation with effort, timeline and next steps. We identify open questions and assumptions.

In the initial conversation, we clarify your starting point and a useful scope for investigation. The technical assessment is a separate engagement at an agreed fixed price. The results remain yours even if you choose another implementation partner.

WHO DOES WHAT

We coordinate implementation.
You retain decision-making authority.

Sysfacts

COORDINATES AND IMPLEMENTS

We plan and deliver the changes, coordinating technical work and participating partners. The project leads remain involved throughout.

Your IT team

CONTRIBUTES OPERATIONAL KNOWLEDGE

Your experts assess the impact and help set business priorities. They work with the new environment early and make decisions at the agreed approval points.

Existing partners

REMAIN INVOLVED

Your IT provider and application partners can remain involved. Together, we define who performs each task, who approves it and how Sysfacts coordinates technical delivery.

PREPARATION AND CUTOVER

The transition
is tested in advance.

We build the target environment and test the planned procedures using representative systems. During the cutover window, we focus on the systems being transferred.

  1. Build the target environment

    Cluster, networking, backup and monitoring are configured and tested before cutover.

  2. Test the procedures

    We test migration with representative applications. Exceptions, timings and checkpoints feed into the plan.

  3. Carry out the cutover

    Sysfacts coordinates the participants and performs the agreed work within the cutover window.

  4. Check the result together

    Your business owners test the applications. We check the infrastructure and document the outcome.

KNOWLEDGE AND OPERATIONS

Your team can work with
the new environment.

Handover does not begin on the last day. Your experts are involved early and receive the knowledge and documentation they need to operate the environment.

Architecture and operational documentation

Your team receives system documentation, configuration records and operating procedures. Administrative access is handed over securely to named owners. We agree the handover scope in advance.

Learning during the project

Your experts work with the new environment during implementation. We work through procedures together and share the knowledge needed for operations and further development.

Hypercare with defined services

After handover, Sysfacts monitors the platform during the agreed hypercare period. We define duration, service hours, response times and escalation routes in advance.

AFTER THE PROJECT

Who runs the environment
is your decision.

Your IT team or existing partner can continue to operate it. Documentation and knowledge transfer are therefore part of handover, even if Sysfacts subsequently takes on operational tasks. Scope and services are agreed separately.

Our operational services
THE FIRST STEP

Where are you with your project?

We discuss your objectives, timeline and team responsibilities. Together, we identify where our experience helps and what responsibility we should take on.

Discuss your project +49 221 670572 0

A short description is enough. You do not need technical documents for the initial enquiry.