Backup jobs monitored
We check backups and handle errors, adapting the backup setup as your systems change.
SYSFACTS OPERATIONS · Managed Backup
We manage your backups and test recovery.
Managed backup with Veeam or Proxmox Backup Server. Includes off-site backup across multiple locations and agreed recovery tests.
Discuss your operational needsSERVICE SCOPE
A team to look after your backups.
We manage your backups with Veeam or Proxmox Backup Server and prepare recovery with your IT team.
Copies at multiple locations
Off-site copies keep your backups outside the production location. We plan retention and access with you.
Test recovery
We test recovery of agreed data and systems. The results show what works and what needs improvement.
Status and retention in SFOC
Review backup jobs and see how long your data is retained. Discuss questions and changes directly with our team.
Common questions
What to know before getting started.
Can we keep using Veeam or Proxmox Backup Server?
Both technologies are part of our offering. We review your existing backups and agree what to retain or adjust.
How do we set recovery targets?
We define this before starting: how old may the recovered data be, and when must systems be available again? These goals determine the backup design, capacity and recovery procedure.
What can we see in SFOC?
You can review backup jobs and data retention information. Questions, changes and commissioned services are managed through the same platform.
Are immutable backups included?
This is explicitly agreed. Multiple locations alone do not make a backup immutable. Retention, deletion protection and administrative access must be designed accordingly.
ONBOARDING
Before onboarding
We assess data volumes, systems, existing backups and recovery objectives. This determines backup paths, capacity, retention and the scope of testing.
Understand your starting pointSYSFACTS OPERATIONS
We agree responsibilities before operations begin.
The proposal separates infrastructure resources, ongoing support and additional work. You can see what is included and what requires a separate order.
Our shared service framework
THE FIRST STEP
Discuss your operational needs
We discuss your systems, current responsibilities and required service hours. This determines what we need to assess before making a specific proposal.
A short description is enough. You do not need technical documents for the initial enquiry.